Gistar Technology offers standards-based professionally managed Linux and Windows systems administration for customer. Support services may include server planning, installation, configuration, security patches and updates, troubleshooting, monitoring, documentation, assistance with implementing a data backup strategy that meets the business requirements of customer and also for third party application installation and configuration.
A process-based practice intended to align the delivery of various IT infrastructure and support services within specific performance parameters that meet the needs of your business.
Our IT service management approach is to leverage industry best practices, tools, and methodologies. We constantly measure IT service management levels by system availability, customer satisfaction, and customer retention.
Gistar Technologies provides customer-focused information technology resources and support. We have friendly, knowledgeable staff that understand technical environment and work with you to meet your business needs.
Our engineers are trained on the methodologies and principles of using an advanced ITSM software platform and following the ITIL process framework, to ensure your incident and service requests are handled professionally, quickly, and on-time.
Our IT monitoring and management is combined with 24×7 Help service, strategic IT staff resources to focus on projects and tasks that drive your business forward. We are confident in delivering a solution that is quick to implement, with high-service value for immediate return on your investment. Whatever your IT support challenge is, our team can help.
We deliver the day-to-day IT support for your users as well as the backend management of the IT Infrastructure, servers, and applications that you use. We hold the ideology that IT should empower a business, that is why our solutions will make your business operation more efficient and add value to it. We are cost effective and our service is within your budget.
